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Schools – Transport Issues

Posted on 20th March, 2017

Free transport to school for children caused 261 complaints to England’s local government Ombudsman in 2015-16, mainly about withdrawal of funding.

Councils must ensure decisions are made fairly, legally and transparently. A report by the Ombudsman, says that complaints about school transport are more likely to be upheld than other complaints.

Councils in England must provide free transport for pupils under the age of 16 who cannot walk to school because they:

  • have a special need or disability live outside statutory walking distance – two miles for under-eights and three miles for older children;
  • face an unsafe walking route.

To qualify for free transport, children must attend their nearest state-funded school, but there is discretion for children with special needs or disabilities.

We understand the appeals process and what content will assist success. If you would like to speak to someone about these issues, please contact Les Brown on 0191 2069624 or email Les at

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