On behalf of the partners of Jacksons Law Firm, we would like to inform you of the steps we are taking to be able to look after clients and our staff in the current Coronavirus pandemic and to ensure that clients’ work can be carried out as required during such period. We have been making plans to ensure that as far as possible it is business as usual. Please see our Risk Assessment.
Due to the current situation, we are operating an appointment only system for visitors to our offices. If you wish to attend the office, please contact us by telephone or e-mail to arrange an appointment. We request that all visitors wear a face covering when entering our offices. We apologise for any inconvenience this may cause. Alternatively, if you would prefer not to attend the office, we are able to conduct meetings on the phone, by Skype, Teams, Zoom and Facetime.
When delivering papers to our office, please put your papers clearly addressed to the Jacksons’ team member they are destined for in the letterbox of our Stockton office to the left of the front door as you face the office. If you are a client of our team in Newcastle, please send all post to our Stockton office – 17 Falcon Court, Preston Farm Industrial Estate, Stockton on Tees TS18 3TU and mark it for the attention of the team member who is looking after your matter.
If you have any queries then please do not hesitate to contact us and we will do our best to assist. Our partners and head of departments can be contacted here should you wish to speak to us.
Finally, we suspect that the current uncertainty will be used by some fraudsters as an opportunity. Please note that we have in place extensive cyber security measures but you should be aware that we will not email you with changes to our bank details and that if you have any queries as to whether an email sent by us is genuine, or want to confirm details, you should phone and speak to the fee earner acting for you, a partner of the firm or our accounts team.
I am sure that by working together we will get through the current difficulties with the minimum interruption to our services and we thank you for your help with this.
Please click on the following link for guidance from the UK Government on Coronavirus – http://bit.ly/39Yu1sL
Since 1876, we have worked hard to build a stellar reputation for providing practical legal advice. With offices in Newcastle and Teesside, our specialist lawyers are well placed to provide a wide range of legal services to businesses and private clients across the North East of England.
We are a product of the strong relationships we have made with our clients; some of them we have known for decades. Whether they are long standing clients or are new to Jacksons, every one of our clients is important to us. We listen to what they have to say, and what they expect from their legal advisors, so that we fully understand their business and/or personal needs.
Do have a look around our website and let us know if there is anything we can help you with. We look forward to hearing from you!
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